Legal notice
LEGAL NOTICE
Last updated: July 2025
Business Information
Business Name: Cozy Collar Website: thecozycollar.co.za Email: hello.cozycollar@gmail.com Country of Operation: South Africa
Nature of Business
Cozy Collar is an ecommerce store operating in South Africa that sells pet accessories and products including toys, feeding accessories and travel products for dogs and cats. We operate as a dropshipping business, meaning products are sourced from third party suppliers and shipped directly to our customers.
Intellectual Property
All content on the Cozy Collar website including but not limited to logos, brand name, product descriptions, images, graphics, text and design elements are the property of Cozy Collar and are protected under applicable South African intellectual property laws.
You may not copy, reproduce, distribute, modify or use any content from this website without prior written permission from Cozy Collar.
Product Information
We make every effort to ensure that product descriptions, images and specifications displayed on our website are accurate and up to date. However we cannot guarantee that all information is completely free of errors. Product colours may appear slightly different on screen compared to the actual product due to monitor and display settings.
If you receive a product that significantly differs from its description on our website please contact us at hello.cozycollar@gmail.com and we will resolve the issue promptly.
Pricing
All prices displayed on our website are in South African Rand (ZAR) and include VAT where applicable. Cozy Collar reserves the right to change prices at any time without prior notice. The price charged will be the price displayed at the time your order is placed and confirmed.
Third Party Links
Our website may contain links to third party websites for reference or convenience. Cozy Collar does not endorse or take responsibility for the content, privacy practices or services of any third party websites. Visiting these links is at your own risk.
Limitation of Liability
To the fullest extent permitted by South African law, Cozy Collar shall not be liable for any direct, indirect, incidental, consequential or punitive damages arising from your use of our website or products purchased through our store. This includes but is not limited to loss of data, loss of revenue or any other damages arising from product use.
Governing Law
This legal notice and all matters relating to your use of the Cozy Collar website and purchase of our products shall be governed by and construed in accordance with the laws of the Republic of South Africa. Any disputes arising shall be subject to the jurisdiction of the South African courts.
Consumer Protection
Cozy Collar operates in compliance with the South African Consumer Protection Act 68 of 2008. As a customer you have the right to:
- Receive goods that are safe and of good quality
- Accurate and honest product information
- A fair and responsible return and refund process
- Protection against unfair business practices
Privacy
Cozy Collar is committed to protecting your personal information in accordance with the Protection of Personal Information Act (POPIA) of South Africa. For full details on how we collect, use and protect your data please refer to our Privacy Policy.
Changes to This Legal Notice
Cozy Collar reserves the right to update or modify this legal notice at any time. Changes will be effective immediately upon posting to our website. We encourage you to review this page periodically to stay informed of any updates.
Contact Us
If you have any questions regarding this legal notice please contact us:
📧 hello.cozycollar@gmail.com 🕒 We respond within 24 hours Monday to Friday
Â